Sensei

UX glossary

Plain-language definitions of the UX terms that matter, grounded in how Sensei actually measures design quality.

What is a UX audit?A UX audit is a structured evaluation of how well a product or website serves its users — assessing usability, visual design, and adherence to UX best practices to surface what's working, what's broken, and what to fix first.
What is a UX score?A UX score is a single number that summarizes how good a website's user experience is, derived from a consistent set of usability, design, and best-practice criteria so different pages can be compared on the same scale.
What is website usability?Website usability is how easily and efficiently visitors can accomplish what they came to do — find information, make a decision, or complete an action — without confusion or friction.
What makes good UX?Good UX makes the right action feel effortless: it communicates clearly, reduces the work of deciding, and earns trust — so visitors accomplish their goal without friction or doubt.